Network Monitoring Product Agreement

Welcome to our network monitoring product line! We are excited to have you onboard. Before you begin utilizing our services, it's important to understand the terms and agreements that govern your usage.

1. Pricing Structure:

Our network monitoring product is priced based on consumption. This means that your charges are determined by the number of devices being monitored. Initially, you will be provided with a fixed number of devices at a set price. However, if the number of devices exceeds this set limit, your price will be adjusted accordingly to accommodate the increased consumption.

2. Upward Moving Costs:

As your usage increases, it's important to note that your costs may also rise. Any upward movement in cost will be directly proportional to the additional devices being monitored. By agreeing to use our services, you acknowledge and accept that your charges may fluctuate based on your usage.

3. Billing Cycle:

Please be aware that invoices and charges are generated for the previous month's activity. This means that you will be billed for the services you utilized in the preceding month. It's crucial to abide by any upward costs associated with your usage during this billing cycle.

4. Refund Policy:

Due to the nature of our services and the billing cycle, we do not offer refunds for prior month activity. Once charges have been incurred for a specific period, they are non-refundable. By continuing to use our network monitoring product, you agree to this policy.

Customer Acknowledgment:

By utilizing our network monitoring product, you acknowledge that you have read and understood the terms outlined above. You agree to abide by any upward moving costs based on your usage and understand that there is no refund policy for prior month activity.

Thank you for choosing our network monitoring services. If you have any questions or concerns regarding these terms, please don't hesitate to contact our customer support team for clarification.