Due to the nature of our services and the billing cycle, we do not offer refunds for prior month activity. Once charges have been incurred for a specific period, they are non-refundable. By continuing to use our network monitoring product, you agree to this policy.
By utilizing our network monitoring product, you acknowledge that you have read and understood the terms outlined above. You agree to abide by any upward moving costs based on your usage and understand that there is no refund policy for prior month activity.
Thank you for choosing our network monitoring services. If you have any questions or concerns regarding these terms, please don't hesitate to contact our customer support team for clarification.
How do I cancel my paid subscription?
If you would like to make any changes to your subscription, please contact our Customer Success team.
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Any promotions or discounts offered are subject to terms and conditions. Please reach out to your customer service represnative.
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We accept major credit cards, including Visa, Mastercard, and American Express.